Powertex Deep Cycle Battery Limited Warranty

Powertex Batteries provides a limited warranty to the original purchaser, ensuring that our deep cycle lithium batteries are free from material and workmanship defects. Warranty coverage is based on battery capacity:

• • Batteries rated under 24Ah are covered by a 2-Year Limited Warranty
• • Batteries rated 24Ah and above are covered by a 3-Year Limited Warranty

For eligible batteries, this warranty includes a free replacement period followed by a prorated discount period. Warranty coverage applies only to the original purchaser and is non-transferable. Proof of purchase is required for all claims. Returns and claims are accepted only from the original owner.

Warranty Exclusions

Physical & Installation Issues (Not Covered)

• • Damage caused by improper installation, impact, or mishandling
• • Modifications or alterations to the battery or terminals
• • Exposure to extreme environmental conditions (heat, water, etc.)
• • Use in cranking or engine-starting applications
• • Installation in a location without proper ventilation or thermal protection

Electrical & Charging Issues (Not Covered)

• • Use with non-lithium-compatible chargers
• • Charging above 14.6V or below recommended charging voltage
• • Leaving the battery in a deeply discharged state (below 9.8V)
• • Charging with trickle chargers, lead-acid chargers, or jump starters
• • Over-discharge due to parasitic loads or lack of maintenance
• • Reverse polarity or short circuits
• • Inadequate charging due to incompatible solar controllers or converters
• • Use with inverters drawing beyond recommended discharge rates

Warranty Claim Process

To initiate a warranty claim, the original purchaser must submit:

• • A copy of the original purchase receipt
• • A completed warranty claim form
• • Ship the battery to 830 NW 57th Place, Fort Lauderdale, FL 33309 for inspection

All warranty claims must be handled directly through Powertex Batteries. Dealers and resellers are not authorized to process claims. Before issuing a replacement, Powertex will attempt to troubleshoot or repair the battery. If repair is not possible, a replacement will be provided based on the schedule below:

Prorated Replacement Schedule

• • For batteries under 24Ah:
• • 0–2Year: Free Replacement
• • For batteries 24Ah and above:
• • 0–2 Year: Free Replacement
• • 3rd Year: 30% off MSRP

Only one warranty replacement is allowed per battery. The replacement unit will retain the remaining warranty period from the original purchase date.

Returns & Shipping

• • Warranty returns must be shipped by the customer at their expense.
• • If the battery is deemed defective, Powertex will cover return shipping for the replacement within the continental U.S.
• • If the battery is not defective, the customer is responsible for return shipping.
• • Powertex cannot ship swollen or damaged lithium batteries due to federal shipping restrictions.
• • Customers are responsible for complying with DOT shipping regulations for lithium batteries.

Non-Warranty Returns

New, unused deep cycle batteries purchased directly from Powertex Batteries may be returned within 30 days of delivery for a refund, pending inspection. Returns must include:

• • Original packaging in like-new, resalable condition
• • A copy of the original sales receipt

A restocking fee may apply, and shipping charges are non-refundable.

Limitation of Liability

Powertex Batteries’ liability is limited solely to the replacement of a defective battery under this warranty. We disclaim all other warranties, including any implied warranties of merchantability or fitness for a particular purpose. Powertex is not liable for incidental or consequential damages, including labor costs, installation charges, or loss of use.